The Sales Excellence Journey
The Sales Excellence Journey - Year 1
Sales Specialist
• Level 2 Customer Service Practitioner Std (12 months)
• Company development and training through the Excellence Hub
Novice
0-3 months
• Car photography
• Product knowledge
• Guest electronic enquiry
• Display presentation
• Used car prep
Intermediate
3-6 months
• Incoming sales enquiry
• Appointment setting
• Prepare vehicle for test drives
• Social media activity
• EPRO management of enquiry
• Guest experience/meet & greet
• Personalised guest video
Proficient
6-9 months
• Part exchange appraisal
• Carry out test drives
• Present add-on products
• Understand & developing skills in preparing finance PCP
Emerging
9-12 months
• Deal presentation
• Negotiation/closing
• Vehicle handover
• TCF and compliance
Application for - The Sales Excellence Journey - Year 2
Sales Associate
Commission scheme with an industry leading OTE plus Company Car
Joining the Cambria Sales Excellence Journey... developing our future Automotive Sales Associates!
Becoming a Sales Specialist
Our Sales Specialist roles are perfect for people who want to further build their brilliant people skills and develop their ability to build customer relationships... a brilliant opportunity for those who want to develop their knowledge and skills to progress into automotive sales.
You will join the Group's Sales Excellence Journey, through the Excellence Hub and Partners to develop your skills and to build your knowledge to deliver an excellent guest experience; undertaking a Level 2 Customer Service Practitioner Standard... to give you the freedom to develop your own personal flair to excel after 12 months as a fully-fledged Sales Associate.
It's all about you... turn the ordinary into the extraordinary!
The Sales Excellence Journey
You will progress through the 4 steps in the sales development journey across the 12 months:
Novice - Intermediate - Proficient - Emerging
Learning from the best in the industry...
*The role is subject to minimum requirements for the Level 2 Customer Service Practitioner Standard. You would be expected to have Maths and English GCSE at grade 3 or 4 or be expected to undertake functional skills throughout the programme to achieve a level 4 (subject to validation and assessment by the Training Provider)
*You must have a Full Clean UK Driving Licence
All the other Perks...
• Apprenticeship Salary for the first 12 months of £13,364... with career progression potential to Sales Associate with all the fantastic salary and commission that this offers.
• Level 2 Customer Service Practitioner Standard Qualification
• 23 days annual leave – for all associates plus the 8 Bank Holidays.
• Annual Associate Engagement Survey
• And lots of other amazing perks... including an Apprenticeship Graduation party!