Parts Advisor at Grange - Hatfield

We are Grange

Grange has 70 years of proud motoring heritage and is known for its association with the world's most prestigious automotive manufacturers, offering a premium experience that extends beyond the showroom.

Our dealerships are synonymous with high luxury and are strategically located across the UK, showcasing an impressive portfolio of brands, including Alpine, Aston Martin, Bentley, Corvette, INEOS Grenadier, JLR, Lamborghini, McLaren, Rolls Royce, and Triumph.

Grange is part of the Cambria Investments Holdings Group of Companies which includes Invicta and SOGO Mobility.

Join the journey #engageyourcareer

Becoming a Parts Advisor for Grange in Hatfield…

The perfect role for people who enjoy interacting with a mixture of guests using their own solution driven flair and organisational skills to ultimately deliver their unique world class experience, within the diverse and never boring…. Part operation!

We are a progressive and innovative group who strives to deliver excellence to our associates.

Looking after Our Associates…all the other perks!

• Salary of £33K OTE including a performance bonus
• Mental health support, digital GP, nutrition consults – and yes, your family can benefit too!
• Cycle to Work scheme – because we care about your health and the planet.
• 23 days holiday + bank holidays
• Long-term service awards & annual recognition
• Discounts on MOTs, parts, service, and sales – including family perks!
• Gym, health, and wellbeing discounts
• Vehicle salary sacrifice scheme with SOGO Mobility
• Life insurance after 3 months
• Annual engagement survey – your voice matters!
• Annual associate engagement survey

It’s all about you…turn the ordinary into the extraordinary!

Ideally you will have at least 2 years’ experience within the Automotive Parts industry as Parts or Service Advisor or relevant demonstrable experience in a similar type of role…most importantly, you will demonstrate exceptional attention to detail and strong organisational skills.

You are confident on the computer, with a high level of ability to deliver on processes and compliance requirements. With exceptional organisational skills.

Your positive and can-do attitude demonstrates excellent customer service skills, with an enthusiastic and respectful approach to deliver your work with a high level of integrity and a drive to succeed!

You have a ‘Full Clean UK Driving Licence’.

What does a normal day look like? 

A normal day is always different from both yesterday and tomorrow!

• To provide polite and courteous service to all external and internal guests, interpreting their requirements for various parts and developing business opportunities for the department, always optimising the guest experience.
• To inform, promote and sell parts to external and workshop guests, making the most of opportunities via telephone and direct contact and ensuring guest demands are fulfilled.
• Accurately complete and store all paperwork, including picking slips, guest contact details, sales and lost sales information to ensure up-to-date guest information is always available and accessible.
• Check all parts returned by guests for damage and condition, noting down returns details and logging the parts back into the department.
• Maintain a tidy and organised stock warehouse, arranging stock as per guest and workshop requests.
• Update and maintain parts literature and related information to promote a speedy and effective service for all guests.
• Maintain an accurate account of stock via stock check and booking out procedures of parts.
• Plan and establish parts displays to ensure they are up-to-date and professional.
• Process invoices for the purchase of parts to ensure the prompt receipt of payments when applicable.

A successful Parts Advisor will always deliver a world class service, with professionalism and integrity.

Ready to Shift Gears?

We’re at the top of our game – and we want you on our team. Visit www.grange.co.uk/careers to hear from our associates and apply today!

Grange is an equal opportunities employer.

Your data will be held in line with the General Data Protection Regulations 2018.

For further information, please review our Data Privacy Notice at www.cambriaautomobiles.com.