Service Manager at Motorparks - Bury

Department: Service Manager

Location: Motorparks - Bury

Brand:

Salary: Up to £55K OTE

Closing Date: 30 Apr 24

Reference: 2191

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We are Motorparks….

Join us at Motorparks, where we're revolutionising the used car industry with a powerful sustainability mission at our core. With the mantra "drive to net zero," we're not just another automotive retailer – we're pioneers of change.

Motorparks is part of the Cambria Investment Holdings Group of Companies which includes Cambria Automobiles, Grange Motors, Invicta Motors and SOGO Mobility.

Imagine being part of a team that goes beyond traditional roles, from visionary managers to dynamic Sales Associates, Product Genius, Service Advisors, and skilled Technicians. What sets us apart? Every vehicle we sell comes with its carbon emissions fully offset for the entire first year with an option to offset for the time the vehicle is owned by the customer.

Our pride in our ESG (Environmental, Social, and Governance) credentials is matched only by our unwavering commitment to creating a better, greener future. If you're passionate about THE PLANET, automobiles, innovation, and PROVIDING WORLD CLASS SERVICE, join us on this exciting journey towards a sustainable tomorrow. Be a part of the cutting-edge new business that's reshaping the industry.

Join the journey #engageyourcareer.

Becoming a Service Manager for Motorparks Bury …

Our management roles are perfect for leaders in their field, who want the freedom to grow their style, customer relationships and people skills.  Working with experts in the industry; developing to progress their careers or to become a master in their field.

We are a progressive and innovative group who strives to deliver excellence to our associates.

Our managers have access to an exceptional bonus and commissions scheme… a fantastic opportunity to maximise their earnings!

Looking after Our Associates…all the other perks for the role of a Service Manager!

  • Competitive Salary of £35K
  • Exceptional performance related bonus scheme – up to £20K per annum
  • Company Car
  • Associate Assistance Programme (inc. counselling, GP Service, Physio Advice, Helpline) - We give our associates the tools to support their mental health, physical health and wellbeing with all associates having access to our programme.
  • Cycle to Work Scheme - the company operates this scheme, to support our associate’s health and wellbeing, and our focus on the environment. 
  • 23 days annual leave – for all associates plus the 8 Bank Holidays.
  • Long Term Service Awards and Annual Associate Recognition Awards –These awards are for our fantastic associates as a recognition initiative.
  • Associate Discounts for MOT’s Parts, service, and Sales…- Associates have access to some amazing discounts…not forgetting our Associate Family discount too.
  • Vehicle Flexi-lease affinity scheme with SOGO Mobility – this offer is available to all associates.
  • Life Insurance Benefit – is provided to every associate.
  • Annual Associate Engagement Survey – this supports the people strategy of the group, all associates can participate in this initiative.

It’s all about you…turn the ordinary into the extraordinary!

You are an ambitious and confident individual who thrives to deliver a personalised and unforgettable guest experience and hit your sales targets with your own unique style! 

You have at least 2 years’ experience within the motor trade in a service management or senior advisor role and are now looking to progress your career. You must have the passion and drive to match!

You are confident on the computer, with a high level of ability to deliver on processes and compliance requirements.

You have a ‘Full Clean UK Driving Licence’.  

What does a normal day look like?

A normal day is always different from both yesterday and tomorrow! 

It is a role of variety, autonomy, and diversity.

  • Recruit, motivate, develop and retain an aftersales team
  • Drive the business to achieve the budgeted levels required.
  • Manage all enquiries coming into the department.
  • Deal with any issues that may arise within the dealership.
  • Be the liaison between the Guest and the Workshop….making sure it all happens smoothly
  • Talking to guests about all faults, repairs, and the solutions available to them 
  • Actively promoting products or services to guests as appropriate 
  • Taken lead on ensuring that all computerised records are accurate, up to date and clear. 
  • Uses skill to support guests who are dissatisfied with any matters relating to the Service operation, and develop and deliver a solution drive approach  
  • Playing a key role in the day-to-day operation of the business as a whole 

A successful Manager will always deliver a world class service, with professionalism and integrity.

We are at the top of our game…

Don’t just take our word for it…visit www.motorparks.co.uk/careers to hear all about working for us! 

Apply now and drive your career with purpose at Motorparks.

Motorparks and Cambria Automobiles are an equal opportunities employer.

Your data will be held in line with the General Data Protection Regulations 2018.

For further information please review our Data Privacy Notice at www.cambriaautomobiles.com

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