Sales Associate at Northampton Motors

Department: Aftersales

Location: Northampton Motors

Brand: Mazda

Salary: £45,000+ OTE

Closing Date: 31 Dec 23

Reference: 2064

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Northampton Motors

The Motorparks Brand is part of Cambria Automobiles, one of the UK's fastest growing franchised car and motorcycle dealer groups. They operate car dealerships across England and Scotland, trading under local brand names including; Grange, Dees, Doves, Invicta, Motorparks and Pure Triumph.

We strive to deliver consistent results thanks to the exceptional performance of our associates and are focused on developing systems and processes that deliver outstanding levels of guest satisfaction on behalf of our manufacturer partners.

Benefits include;

The opportunity for an experienced Sales Person join a friendly team within Northampton Motors Mazda.  We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.

  • Salary – £16,000 BASIC with £45,000 OTE
  • Bonus/Commission
  • Company Car
  • 31 Days Paid Annual Leave (Including Bank Holidays)
  • Preferential rates for servicing, MOTs and parts
  • Fantastic discounts on vehicles sales
  • Access to a vehicle Flexi-lease affinity scheme through SOGO
  • Pension scheme
  • Life Insurance Benefit
  • Cycle To Work Scheme
  • Associate Award Events
  • Length of Service Recognition Scheme
  • Associate Assistance Programme (AAP) - Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice and support from other Health Experts.

Job Role

To achieve agreed performance targets and act as a brand ambassador whilst effectively delivering the Company’s Guest Experience. Be a key point of contact for all guests, selling vehicles and related products effectively, whilst upholding a high level of guest satisfaction.

Key Responsibilities and Duties (list not exhaustive)

  • Comply with all FCA requirements and operate within legislative guidelines at all times.
  • Continually develop knowledge relating to market trends and products in a proactive manner and in line with appropriate internal and external training opportunities.
  • Complete Guest Experience Foundation training as part of a probationary period, achieving at least the company’s minimum training pass standard.
  • Maintain quality brand standards of dress, attitude, guest care, honesty and health and safety in order to portray a professional image to guests at all times.
  • Deal professionally with guests from initial contact to satisfactory completion of sale, including vehicle hand-over and follow up as per brand standards, following a structured process and enabling set levels of profit to be achieved.
  • Utilise and uphold the department’s defined working systems, procedures and standards (including legal requirements, etc.) to ensure accuracy of paperwork and security of cash, cheques, vehicles and other company resources.

Work Pattern

This is a full-time position including weekends.

Successful applicants will possess and be able to offer;

  • Full UK Driving Licence or equivalent
  • Computer literate, including Microsoft Office
  • A minimum of 1 years Sales Experience
  • Possess outstanding customer/guest service skills with the ability to handle conflicting demands
  • Proven sales skills with a track record of sales achievement
  • Have an understanding of database management and excellent administrative skills
  • Possess excellent communication, organisation and interpersonal skills
  • Passion and ability to deliver an outstanding guest experience
  • Enthusiastic, friendly and helpful
  • Respectful and courteous to guests and colleagues
  • Honest with high levels of integrity and drive to succeed

This job offer will be subject to Basic DBS Certificate Disclosure and an adverse financial background check.

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